Effective Date: January 31, 2026
Welcome to Excel Post Service UK (“we”, “us”, “our”). By accessing or using our website and services at excelpostserviceuk.com, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use our services.
1. Services Overview
Excel Post Service UK provides secure and reliable money transfer services to individuals and businesses in the UK and internationally. We facilitate the sending and receiving of funds through our platform in compliance with UK financial regulations.
2. Eligibility
You must be at least 18 years old and capable of entering into a legally binding agreement to use our services. By registering, you confirm that you meet these requirements and that all information provided is accurate and up-to-date.
3. Account Registration
To use our services, you must create an account and provide accurate personal information, including your name, address, email, phone number, and identification documents as required by UK law. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
4. User Obligations
By using our services, you agree to:
Provide accurate, current, and complete information
Comply with all applicable laws, regulations, and financial rules
Not use our services for illegal purposes, including money laundering, fraud, or terrorist financing
Report any unauthorized account use or security breaches immediately
5. Fees and Charges
Fees for money transfers and related services are clearly displayed before you confirm any transaction. You are responsible for paying all applicable fees. We reserve the right to change our fees at any time, with notice provided on our website.
6. Transaction Processing
We strive to process all transfers quickly and efficiently. However, transfer times may vary depending on the recipient’s country, bank, or payment method. Excel Post Service UK is not responsible for delays caused by third-party financial institutions.
7. Cancellation and Refunds
Transfers can only be canceled if they have not been processed. Refunds for completed transfers are subject to our verification process and applicable laws. Contact our support team immediately if you wish to request a cancellation or refund.
8. Privacy and Data Protection
Your personal information is handled in accordance with our Privacy Policy, which forms part of these Terms. By using our services, you consent to the collection, storage, and processing of your data as outlined in the Privacy Policy.
9. Intellectual Property
All content, trademarks, logos, graphics, and software on our website are the property of Excel Post Service UK or its licensors. You may not copy, reproduce, or use any content for commercial purposes without our prior written consent.
10. Limitation of Liability
Excel Post Service UK provides services on an “as-is” basis. While we take all reasonable measures to ensure secure and accurate transactions, we are not liable for:
Losses caused by delays, errors, or interruptions in service
Unauthorized access or fraudulent activity caused by third parties
Indirect, incidental, or consequential damages
11. Termination
We may suspend or terminate your account if you violate these Terms or engage in illegal or fraudulent activity. You may also close your account at any time by contacting our support team.
12. Governing Law
These Terms are governed by the laws of the United Kingdom. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts of the UK.
13. Amendments
We may update these Terms from time to time. Any changes will be posted on our website with an updated effective date. Continued use of our services after updates constitutes acceptance of the revised Terms.
14. Contact Us
If you have any questions or concerns regarding these Terms, please contact us:
Email: info@excelpostserviceuk.com
Phone: +447557095441